User Manual

Everything you need to know about PawsConnect

Introduction
Welcome to the PawsConnect User Manual. This guide provides step-by-step instructions for setting up and effectively using PawsConnect, an innovative platform designed to streamline the pet adoption process at Nativity's Stray Animals Rescue Shelter.
System Requirements
To access the PawsConnect website, ensure your device meets the following requirements:
  • Device: Desktop, laptop, tablet, or smartphone
  • Browser: Latest version of Chrome, Firefox, Safari, or Edge
  • Internet Connection: Stable broadband connection
Getting Started
Accessing the Website
  1. Open your web browser and go to PawsConnect.
  2. Log in using your registered email and password.
    • If you’re a new user, click Sign Up to create an account.
  3. Once logged in, you’ll be directed to the Homepage, where you can access key features.
Features
Features and functionalities of PawsConnect:
  1. Viewing and Adopting Pets
  2. Viewing and Reporting Lost & Found Pets
  3. Browsing Educational Resources for Pet Care
  4. Making Donations and Viewing Donation Acknowledgements
Read All Features
Troubleshooting
Common Issues:
  1. Login Failure:
    • Double-check your login credentials (email and password).
    • Click Forgot Password to reset password if necessary.
  2. Website Not Loading:
    • Refresh your browser or clear the cache.
    • Ensure you have a stable internet connection.
Glossary
  • Features: Services offered by PawsConnect.
  • Pet Care: Page dedicated for articles which could help you in caring your pets.
  • Ocular Visit: Visiting and conducting a background check on potential adopters.
  • Adopter: PawsConnect users who want and are ready to adopt a pet.
  • Post-adoption: Activities after the successful turnover of adopted pets, such as follow-up check-ins, and advises for any challenges as a new pet owner
Technical Support
For further assistance, contact us at:
  • Phone: 0938 927 0317
  • Email: marycarinacervantes27@gmail.com
  • Support hours: Monday–Friday, 9 AM–5 PM
PawsConnect Support
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